Your monitoring professionals can aid in streamlining an emergency
An alarm can be confusing when they trigger -- particularly if they go off while you’re sleeping. But if you have a monitored alarm system, you only have to think about one action: getting your loved ones to safety.
This is because your monitoring expert also responds to your activated detectors. In a few seconds, they will call you to make sure everyone is alright and help evaluate the situation. Then, they will get emergency departments and direct them to your home. Your monitoring team can even help walk you through an situation if you need to know where to go.
Monitoring protects more than your security alarms
Your Houston monitored alarm system guards more than an breach. Your home security system can also respond to fire, carbon monoxide, or floods with the proper devices. By installing a monitored fire alarm or CO detector, you can receive emergency responders to answer regardless of if you're home or out. Your monitoring team can even answer to health-related concerns -- like chest pains or a slip -- with a monitored medical pendant.
Emergency services come faster with a monitored alarm system
Vivint’s monitoring team will react to any triggered alarm within moments. They'll first contact you to ensure that you're out of harm’s way and then may summon emergency teams on your behalf. This streamlined approach is far easier than calling emergency dispatch yourself after you reached your family members and moved to safety. Seconds count in home security, and Vivint makes sure you get assistance quickly!
Monitoring watches your home 24/7
Unfortunately, a high-decibel alarm bell doesn’t matter much when you’re gone. However, your Vivint monitoring team is always on alert 24 hours a day, every single week, all year long. They'll react to any alert that you can't and will also keep you in-the-know every step of the way. It’s easier when you're flexible and can rush home after getting an alert, but it's critical when you're unavailable and simply cannot make it back to take care of the situation.